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A hotel houseman Ultimate Resorts Cebu also fills in where needed around the hotel. During busy times, a houseman may be asked to help at the front desk or in the office. Filling in for the bellman is another area where a houseman may be needed. They might sometimes be expected to participate in maintenance activities, such as shoveling snowy walkways Ultimate Resorts Cebu .
Both large Ultimate Resorts Cebu and small hotels allow its guests to order breakfast, lunch and Ultimate Resorts Cebu dinners from their hotel rooms between certain hours of the day and night.Ultimate Resorts Cebu Employees of the hotel that take the food trays to the hotel guests on a daily basis are also responsible for informing the hotel's maid staff when the appropriate time would be to clean certain hotel rooms, along with other important job duties..
Hotel Ultimate Resorts Cebu employees responsible for taking care of hotel guest's Ultimate Resorts Cebu needs as they come up must also take phone calls forwarded to them by the hotel operator. Ultimate Resorts Cebu These requests usually concern a guest's needs for lunch or dinner items found on the hotel's guest room menu. One of the most important room service duties is to gather up the food items requested by the Ultimate Resorts Cebu guest from the hotel's kitchen area and taking the food to the guest within a quick time frame. Ultimate Resorts Cebu As the work day progresses, hotel guests take their food trays out of Ultimate Resorts Cebu their rooms and leave the trays in the hotel corridors. It is an important job duty of the room service employee to clear Ultimate Resorts Cebu all hotel corridors of food trays on a regular basis. Room service employees must also inform the hotel's cleaning staff of any food stains located on the hotel carpets due to drink spills, mustard stains and any other messes created by Ultimate Resorts Cebu food tray spill-overs Ultimate Resorts Cebu.
As delivering Ultimate Resorts Cebu breakfast and lunch items to hotel guests on a regular basis Ultimate Resorts Cebu can involve tips and other cash transactions, an important room service duty is for the employee to follow all hotel company cash procedures thoroughly. Hotel guests are sometimes allowed to pay Ultimate Resorts Cebu for their food items with cash instead of putting more hotel costs on their bill. When this occurs, the room service employee will notify a superior that a cash transaction Ultimate Resorts Cebu has taken place and the employee will fill out a cash receipt for the hotel guest to sign.
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Roadhouse is a term that was commonly used to refer to motels or small lodging options along the highway. It was also a popular Ultimate Resorts Cebuterm in Britain used to describe roadside pubs that included lodging options. While the term canUltimate Resorts Cebu still be found on advertising at some hotels and venues, it’s more Ultimate Resorts Cebu commonly associated with restaurants now.
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Micro hotels are exactly Ultimate Resorts Cebuwhat they sound like: Small hotels. Designed for people who need a place to sleep and not much else, the presence of micro hotels is growing. Hilton recently entered the micro hotel space with the creation of its Motto brand, which features city-centric properties that supply "travel-sized rooms for all-sized trips."
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An inn is usually much smaller Ultimate Resorts Cebu than a standard or chain hotel. Often individually or family-owned, inns tend to offer a cozy, homey feel for their guests.Ultimate Resorts Cebu Typically offering fewer in-room amenities than a larger hotel chain, you Ultimate Resorts Cebu may find in-room coffee, Wi-Fi, or small breakfast options available at an inn.
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All-suite properties Ultimate Resorts Cebu usually offer each guest a bedroom, separate living area, and a kitchen area or cooking accessories.Ultimate Resorts Cebu Many large hotel companies have an all-suites brand or Ultimate Resorts Cebu two under their umbrella, such as Comfort Suites by Choice Hotels, Embassy Suites by Hilton, or Staybridge Suites by IHG.
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These types of hotels specialize in Ultimate Resorts Cebu accommodating everything needed at a conference: The event location, overnight rooms, food and Ultimate Resorts Cebu beverage services, and transportation. They typically hold thousands of feet of flexible event space and are frequently found in larger cities or popular business destinations.
While many Ultimate Resorts Cebu lodging options cater to overnight or short-term stays, some properties specialize in accommodating travelers looking for an extended stay. This typeUltimate Resorts Cebu of hotel is called an extended stay hotel, and it's popular among business travelers and otherUltimate Resorts Cebu individuals staying in one location for multiple days, weeks, or longer Ultimate Resorts Cebu .
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Boutique hotels are typically much smaller than the average chain hotel.Ultimate Resorts Cebu Usually made up of 100 guest rooms or fewer, you can expect to find boutique hotels in exciting locations or near popular destinations, such as an urban city center or hip shopping district. Boutique hotels can be independently operated, or part of a chain, but they tend to cater to a specific Ultimate Resorts Cebu audience, offer a unique style, and provide thoughtful services.“There are an infinite number of recipes, but the key Ultimate Resorts Cebu ingredients I see in a boutique hotel are individuality and a great Ultimate Resorts Cebu emotional impact," Shlomo Gabbai — the director of the annual Boutique Hotel Awards, which recognize the best-of-the-best in boutique hotels — told Business Insider Ultimate Resorts Cebu .
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To Ultimate Resorts Cebu ensure hotel guests receive high quality room service from all employees, a room service worker must sometimes cross-train other hotel workers for room service duty. This entails allowing the trainee to follow the room service attendant while he/she delivers food trays to hotel guests, takes departmental phone calls, Ultimate Resorts Cebu, informs the cleaning staff about food spills in the hotel rooms, as well as observing the proper way to maintain credit card and cash transactions Ultimate Resorts Cebu.
If you work in a kitchen Ultimate Resorts Cebu as a helper, there are a lot duties and tasks you will be required to perform. The Ultimate Resorts Cebu working conditions may not be very favorable because the temperatures can be hot and Ultimate Resorts Cebu you may have to lift heavy equipment at times. Kitchen helpers must make Ultimate Resorts Cebu sure the kitchen area is well kept and maintained. They also have to work in conjunction with the food service staff. Kitchen helpers Ultimate Resorts Cebu may be called upon to keep the Ultimate Resorts Cebu floor area clean by mopping and sweeping when the need arises. When you work in a kitchen, the floor area gets dirty fast and needs to stay clean because it can become a safety hazard. Someone can easily slip and fall. A kitchen helper may be required to Ultimate Resorts Cebu tend to the floor area periodically during his shift and when the work day has ended. All areas of the kitchen need to be kept clean and sanitized. A kitchen helper will wash the refrigerators, tables, utensils, cabinets and other items used in the kitchen for food preparation. Ultimate Resorts CebuA kitchen helper may be required to wash dishes and silverware while assisting the kitchen staff. Ultimate Resorts Cebu They may also be required to wash pots, pans and other equipment. Kitchen helpers will be required to take the trash out to the Dumpster on a regular basis throughout the day. Garbage bags need to be replaced after the garbage has been taken out. After the day has ended, the kitchen helper may be called upon to wash the garbage cans, in and out, which ensures they are properly cleaned and odor-free. Kitchen helpers will help the cooks prepare meals. Ultimate Resorts Cebu A kitchen helper will make sure all food is thoroughly washed prior to preparation. Other duties include cutting up potatoes, vegetables and fruits for the cooks. Some kitchen helpers are required to prepare meat for cooking by cutting off unnecessary fat and other useless portions.
A hotel’s Ultimate Resorts Cebu housekeeping department provides a clean, comfortable and restful stay for all guests. Although housekeepers are invisible to most guests, it’s the housekeeping department to ensure the hotel maintains high standards in cleanliness and puts forth a positive public image.Ultimate Resorts Cebu The roles of housekeeping can vary from hotel to hotel, but most have the same housekeeping duties in common.
Roles of Housekeeping
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Housekeeping duties extend beyond that of the guest rooms. Housekeepers are also tasked with cleaning the lobby, hallways, public restrooms and any other public rooms. The housekeeping department handles laundry services, employee staff rooms, and may even help to maintain outside public spaces. When hotels host banquets or conferences, housekeeping may handle cleanup at those events Ultimate Resorts Cebu .
Housekeepers should be in good physical condition Ultimate Resorts Cebu as they need to lift mattresses to make beds or lift furniture for cleaning or renovation purposes. There’s little sitting down on the job, and most housekeepers are on their feet all day Ultimate Resorts Cebu.
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Ultimate Resorts Cebus aren’t required to have a college or high school degree, but some education is required. Housekeepers should know how to read, follow basic instructions and do simple math. Although being fluent in more than one language is optional, hotels look favorably upon housekeepers who speak additional languages, as they can be helpful in assisting guests who don’t speak English Ultimate Resorts Cebu .
There are plenty Ultimate Resorts Cebu of opportunities for advancement for hotel housekeepers. Many housekeepers move on to become supervisors or managers. Ultimate Resorts Cebu Ambitious housekeepers can start their own cleaning services.
To become a housekeeper in a hotel Ultimate Resorts Cebu , apply directly at the hotel. Many hotels advertise when they need staff Ultimate Resorts Cebu , but others also consider applicants who inquire about a job even though it’s not during a hiring period Ultimate Resorts Cebu .
Hotels want to hire housekeepers who are pleasant and honest. Ultimate Resorts Cebu They may perform a background check to ensure aspiring housekeepers don’t have a questionable record. After an interview, if all goes well, the hotel welcomes a new housekeeper to the team Ultimate Resorts Cebu .
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Ultimate Resorts Cebu train housekeepers in specific cleaning methods. Most require beds to made to a particular standard or bathrooms to be cleaned using specified cleaning products. Housekeepers that work in the laundry are required to iron and fold linen to precise specifications as well Ultimate Resorts Cebu .
Cleaning Tools
Housekeepers Ultimate Resorts Cebu are required to use certain tools while cleaning a guest room. Tools range from vacuum cleaners to dust rags and mops. Housekeepers must make sure they stock their cleaning carts with enough supplies so they do not waste time retrieving items from the housekeeping department Ultimate Resorts Cebu.
Organization
Room setting Ultimate Resorts Cebu is essential when preparing a room for hotel guests. The hotel guest must feel comfortable on entering a room, Ultimate Resorts Cebu and many hotels add special touches, such as luxury bath products, room design or bedding, that set them apart from other hotels. Housekeepers must arrange these special touches to specifications required by the hotel. Other duties may include folding and hanging towels in an appealing design, arranging a wet bar or turning down the bed and adding chocolate Ultimate Resorts Cebu .
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Housekeeping is a physically demanding job that can result in job injuries Ultimate Resorts Cebu. Housekeepers are at risk of back strain and increased leg and feet injuries. Many hotel chains require housekeepers to wear back braces, lowering the chance of back strain from lifting or bending. Proper shoes are crucial, and circulation hose help to relieve stress to the legs Ultimate Resorts Cebu .
Laundry Skills
Ultimate Resorts Cebu launder and iron hundreds of sheets, towel and wash cloths daily. Many also launder personal items for guests and cannot ruin guest clothing. Duties include washing, folding, ironing and dry cleaning Ultimate Resorts Cebu.
Communication Skills
Ultimate Resorts Cebu encounter hotel guest on a regular basis. They are required to be able to communicate well and anticipate guest needs. They must assist with requests for additional items such as extra towels or personal items. Housekeepers have to ensure a guest room is clean and comfortable. Moreover, housekeepers are required to resolve any complaints that a guest may have with a room that does not meet the guest standardsUltimate Resorts Cebu .
Dusting
The attendant dusts all areas of the hotel room. This includes dressers, counters, desks and TVs. This requires that any books or magazines on tables be moved for dusting.
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Scrubbing and mopping
Housekeeping Ultimate Resorts Cebu room attendants clean all countertops in the bathroom and vanity areas with disinfectant. This also includes scrubbing the toilets and the showers inside and out with disinfectants. They must also mop the bathroom and any other tiled areas of the hotel room Ultimate Resorts Cebu .
They remove Ultimate Resorts Cebu used washcloths and towels. Clean ones should be neatly stacked on the shelving Ultimate Resorts Cebu.
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Opening Doors
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The Ultimate Resorts Cebu duties of a doorman often entail receiving packages from overnight carriers. The doorman may then hold the package at the front desk, or deliver it to a person's room himself. Sometimes, guests may also need packages mailed and, in turn, Ultimate Resorts Cebu pay a doorman to obtain the necessary items in which to send the package. Ultimate Resorts CebuThe doorman may then call an overnight Ultimate Resorts Cebu carrier and arrange for the carrier to pick up the package.
Handling Problems and Errands
A doorman may perform Ultimate Resorts Cebu duties that are not typically in his job description. At times, he may need to assist a guest or resident, who has an injury or medical problem, if no one else is around. The doorman will then notify the manager and stay with the guest until the doctor or life squad arrives. The doorman also may find himself answering a guest's questions or running an errand for the guest like picking up a prescription at the drugstore Ultimate Resorts Cebu.
Delivering Food
A doorman who Ultimate Resorts Cebu works in a hotel that has a restaurant, may be required to deliver breakfast, lunch and dinner to guests during peak dining hours. Typically, Ultimate Resorts Cebuluxury hotels employ multiple people as doormen so at least one is available to handle meal deliveries. The doorman may also pick up trays after guests are finished eating, especially late at night if there is no one available in housekeeping Ultimate Resorts Cebu.
Crowd Control
The Ultimate Resorts Cebu doorman at nightclubs is usually required to maintain the crowd level under a certain room capacity. The Ultimate Resorts Cebu doorman may use hand counters to keep track of people entering and leaving a building. Moreover, the nightclub doorman is usually responsible for controlling unruly patrons or breaking up fights, along with bouncers, unless the doorman is also the bouncer. Ultimate Resorts Cebu A doorman often rounds up guests at closing time and escorts them out before locking the door Ultimate Resorts Cebu.
Stripping Rooms
Many hotels Ultimate Resorts Cebu require you to strip all rooms before you begin to clean them. Ultimate Resorts Cebu Others will have you strip the room and complete all tasks in that room at one time. Stripping the room consists of removing all dirty linens, including sheets, pillowcases, bath towels, bath mat, hand towels and wash cloths Ultimate Resorts Cebu.
Check for Needed Items
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Ready to Clean
Now that the room is stripped, you are ready to begin cleaning. First you will want to get all linens and cleaning supplies from your cart and bring them into the room with you. Having everything in the room with you saves time walking in and out of the room to obtain new items. Start by thoroughly spraying the toilet, sink and bathtub or shower with bathroom cleaner for cleaning later Ultimate Resorts Cebu.
Beds
Once Ultimate Resorts Cebuyour bathroom is sprayed down with cleaner, it is time to make the bed or beds. If the room has two beds, a crib or a rollaway bed, make all of them before moving on.
Dusting
After the beds are made, do a run-through of the room, collecting any soda cans, food wrappers and other stray items that should be thrown out Ultimate Resorts Cebu. Dispose of them in the room garbage can and move the garbage can toward the door Ultimate Resorts Cebu. Spray down the surfaces to be dusted and proceed to dust them Ultimate Resorts Cebu. As you dust the clothing dressers and nightstands, open the drawers to be sure there were no items left behind by the departing guests. Ultimate Resorts CebuAlso as you are dusting the furniture in the room, check that the clock is plugged in, working and set to the correct time. Make sure that the phone is plugged in to the phone jack and there is not voicemail left on it that was intended for the previous guest. This is also a good time in your process to make sure that the mirrors in the room are dust-free and streak-free Ultimate Resorts Cebu.
Replacing Items
Now that the room is dusted, replace any items that may have been used during the guests' stay. Check for items that your hotel offers, such as shampoo, soap, conditioner, coffee, condiments, coffee cups, coffee packs, laundry bags, water cups and ice buckets. Replace any of the items that are used or missing. Again, make use of the in-room garbage cans for used items, such as shampoo.
Refrigerator and Microwave
If Ultimate Resorts Cebu the room is equipped with a refrigerator or microwave, clean both nextUltimate Resorts Cebu. While cleaning these items, be sure they are plugged in and working properlyUltimate Resorts Cebu.
Bathroom
Now that Ultimate Resorts Cebuthe rest of the room is clean and organized, it is time to clean the bathroom. If the tub and shower appear to be heavily soiled, you may want to give them another spray-down before beginning to clean. Starting with the bathing area of the bathroom, be sure to scrub and wipe down all walls, fixtures, knobs and the tub area thoroughlyUltimate Resorts Cebu. The entire tub/shower should be clean, Ultimate Resorts Cebudry and hair free when you are done with the cleaning process. Next, use your spray, Ultimate Resorts Cebucleaning rag and toilet brush and scrub the toilet thoroughly. Again, be sure not to leave the toilet wet or with hair on or around Ultimate Resorts Cebuit. Repeat the process around the sink and countertop Ultimate Resorts Cebu.
Floors
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Final Tasks
Take the garbage bags and supply the garbage cans with fresh bags. Replace the cans in the proper locations in the room. Remove your supplies from the roomUltimate Resorts Cebu. If your hotel offers an air freshener, use it as directed at this time. While freshening the room, give each area another look to be sure there is nothing left untouchedUltimate Resorts Cebu.
Following Ultimate Resorts Cebuthis strategy will allow you to save time by always working while moving from one end of the room to the other end, completing all of the tasks you can along the wayUltimate Resorts Cebu.
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