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A hotel houseman 5 Stars Resort also fills in where needed around the hotel. During busy times, a houseman may be asked to help at the front desk or in the office. Filling in for the bellman is another area where a houseman may be needed. They might sometimes be expected to participate in maintenance activities, such as shoveling snowy walkways 5 Stars Resort .
Both large 5 Stars Resort and small hotels allow its guests to order breakfast, lunch and 5 Stars Resort dinners from their hotel rooms between certain hours of the day and night.5 Stars Resort Employees of the hotel that take the food trays to the hotel guests on a daily basis are also responsible for informing the hotel's maid staff when the appropriate time would be to clean certain hotel rooms, along with other important job duties..
Hotel 5 Stars Resort employees responsible for taking care of hotel guest's 5 Stars Resort needs as they come up must also take phone calls forwarded to them by the hotel operator. 5 Stars Resort These requests usually concern a guest's needs for lunch or dinner items found on the hotel's guest room menu. One of the most important room service duties is to gather up the food items requested by the 5 Stars Resort guest from the hotel's kitchen area and taking the food to the guest within a quick time frame. 5 Stars Resort As the work day progresses, hotel guests take their food trays out of 5 Stars Resort their rooms and leave the trays in the hotel corridors. It is an important job duty of the room service employee to clear 5 Stars Resort all hotel corridors of food trays on a regular basis. Room service employees must also inform the hotel's cleaning staff of any food stains located on the hotel carpets due to drink spills, mustard stains and any other messes created by 5 Stars Resort food tray spill-overs 5 Stars Resort.
As delivering 5 Stars Resort breakfast and lunch items to hotel guests on a regular basis 5 Stars Resort can involve tips and other cash transactions, an important room service duty is for the employee to follow all hotel company cash procedures thoroughly. Hotel guests are sometimes allowed to pay 5 Stars Resort for their food items with cash instead of putting more hotel costs on their bill. When this occurs, the room service employee will notify a superior that a cash transaction 5 Stars Resort has taken place and the employee will fill out a cash receipt for the hotel guest to sign.
The exclusivity of5 Stars Resort these types of hotels makes them appealing to many trend-setters and social media influencers. Just take Taco Bell’s wildly successful pop-up hotel5 Stars Resort as an example.
Pet-friendly 5 Stars Resortproperties allow guests to bring their pets with them when they travel. Some of these properties charge a pet fee, while others allow complimentary5 Stars Resort pet stays. Weight limits, breed restrictions, or the number of animals a traveler may check-in 5 Stars Resortwith can vary from property to property.5 Stars Resort Websites like petswelcome.com allow travelers to search for pet-friendly properties.
Roadhouse is a term that was commonly used to refer to motels or small lodging options along the highway. It was also a popular 5 Stars Resortterm in Britain used to describe roadside pubs that included lodging options. While the term can5 Stars Resort still be found on advertising at some hotels and venues, it’s more 5 Stars Resort commonly associated with restaurants now.
Perfect for foodies, gastro hotels are focused on providing 5 Stars Resort travelers overnight accomodations coupled with fantastic food. Gastro hotels are usually on the smaller side with 5 Stars Resort fewer than 50 rooms. For example, The Cookbook Gastro Boutique Hotel & Spa has only 17 rooms and takes special care 5 Stars Resort creating culinary delights for guests who choose to book with them 5 Stars Resort.
Micro hotels are exactly 5 Stars Resortwhat they sound like: Small hotels. Designed for people who need a place to sleep and not much else, the presence of micro hotels is growing. Hilton recently entered the micro hotel space with the creation of its Motto brand, which features city-centric properties that supply "travel-sized rooms for all-sized trips."
Transit hotels, also called airport hotels, appeal to travelers with a flight to catch5 Stars Resort. Transit hotels are located inside of an airport, typically close to a terminal and within a security checkpoint. 5 Stars ResortPassengers facing long flights, or international flights, are able to check in and get some rest at transit hotels in between trips or during lengthy layovers.
Travelers looking to soak up local culture or explore the history of an area may choose to stay at a heritage hotel. These types of hotels are typically located in historically-significant areas or have a direct connection to5 Stars Resort major events that shaped the local culture. Due to the age of many of the original structures, some heritage hotels are remodeled versions of old castles or temples.
A term you may associate with backpacking across Europe, or similar travel styles, hostels are lodging options that appeal to travelers on a budget. Most hostels provide dorm-style sleeping arrangements and target a specific type of traveler, such as students and short-term younger travelers.
An exciting, fun, and unique type of hotel, concept hotels allow travelers 5 Stars Resortto fully immerse themselves in one-of-a-kind experiences. Concept hotels include ice hotels, underwater hotels, and just about any other unique property you can think of 5 Stars Resort.
A resort is usually a destination5 Stars Resort that attempts to provide travelers with everything they need in one location: Accommodations, dining, 5 Stars Resort drinks, shopping, and entertainment. Often located in popular vacation destinations, some resorts are all-inclusive, allowing travelers to pay one price for unlimited 5 Stars Resortservice. The Hyatt Ziva Cancun, for example, is an all-inclusive resort catering to Cancun vacationers, providing them with lavish services and an uninterrupted view of the Caribbean 5 Stars Resort.
An inn is usually much smaller 5 Stars Resort than a standard or chain hotel. Often individually or family-owned, inns tend to offer a cozy, homey feel for their guests.5 Stars Resort Typically offering fewer in-room amenities than a larger hotel chain, you 5 Stars Resort may find in-room coffee, Wi-Fi, or small breakfast options available at an inn.
Many inns offer unique styles or decorations from room 5 Stars Resort to room, providing guests with a unique experience. Some inns, like the Ponte Winery and Vineyard 5 Stars Resort Inn in Temecula, California, have a vineyard on-property and specialize in wedding services as well.
Hotels 5 Stars Resort in which all of the guest rooms are suites are commonly referred to as all-suite hotels.5 Stars Resort These hotels typically have “suites” in the name, making them easier for travelers to identify.
All-suite properties 5 Stars Resort usually offer each guest a bedroom, separate living area, and a kitchen area or cooking accessories.5 Stars Resort Many large hotel companies have an all-suites brand or 5 Stars Resort two under their umbrella, such as Comfort Suites by Choice Hotels, Embassy Suites by Hilton, or Staybridge Suites by IHG.
Conference or convention 5 Stars Resort center hotels are characterized by their combination of guest rooms and meeting space. These properties are designed to host large events 5 Stars Resort and provide a wide variety of event options to accommodate different setups, entertainment opportunities5 Stars Resort , A/V equipment, and breakout needs.
These types of hotels specialize in 5 Stars Resort accommodating everything needed at a conference: The event location, overnight rooms, food and 5 Stars Resort beverage services, and transportation. They typically hold thousands of feet of flexible event space and are frequently found in larger cities or popular business destinations.
While many 5 Stars Resort lodging options cater to overnight or short-term stays, some properties specialize in accommodating travelers looking for an extended stay. This type5 Stars Resort of hotel is called an extended stay hotel, and it's popular among business travelers and other5 Stars Resort individuals staying in one location for multiple days, weeks, or longer 5 Stars Resort .
Most 5 Stars Resort extended stay properties provide guests additional amenities to make it feel more like home, such as a fully-equipped kitchen. 5 Stars Resort Extended Stay America offers studio rooms at many locations, as well as daily, weekly, and nightly rates to accommodate a variety of 5 Stars Resort budgets.
Boutique hotels are typically much smaller than the average chain hotel.5 Stars Resort Usually made up of 100 guest rooms or fewer, you can expect to find boutique hotels in exciting locations or near popular destinations, such as an urban city center or hip shopping district. Boutique hotels can be independently operated, or part of a chain, but they tend to cater to a specific 5 Stars Resort audience, offer a unique style, and provide thoughtful services.“There are an infinite number of recipes, but the key 5 Stars Resort ingredients I see in a boutique hotel are individuality and a great 5 Stars Resort emotional impact," Shlomo Gabbai — the director of the annual Boutique Hotel Awards, which recognize the best-of-the-best in boutique hotels — told Business Insider 5 Stars Resort .
Basic 5 Stars Resort accommodations sporting bunk beds, or a barracks-like building style, are commonly referred to as bunkhouses. Originally, bunkhouses were used to house field-hands, 5 Stars Resort ranchers, working cowboys, and other migratory workers. However, 5 Stars Resort bunkhouses have evolved over the years, and now, many hotels offer modern versions used to accommodate 5 Stars Resort large groups. The Atticus Hotel in Mcminnville, Oregon, for example, boasts a luxury bunkhouse that 5 Stars Resort travelers can enjoy while soaking in all Oregon has to offer. "With a wall of luxury bunks, cubbies for six and a bathroom artfully5 Stars Resort designed for a crowd, 5 Stars Resort our Luxury Bunkhouse is equipped for late nights of laughter with good friends," reads the hotel's website.
Typically smaller, privately-owned properties, the bed and breakfast is a favorite 5 Stars Resort accommodation among travelers looking to experience the intricacies of a destination. Known for providing a bed, as well as food services 5 Stars Resort (most commonly breakfast), many “BnBs” are operated by live-in innkeepers. The owners often live somewhere on-property or nearby, 5 Stars Resort operate the property themselves, and may even prepare meals for travelers.
An eco hotel — also commonly 5 Stars Resort referred to as a green hotel or sustainable hotel — is a type of hotel that puts a lot of focus on operating in an 5 Stars Resort environmentally-friendly and sustainable manner. Eco-friendly hotels promote green initiatives, such as utilizing solar power and reducing waste, and make it a priority to reduce their environmental impact.
Casino hotels 5 Stars Resort are located in — you guessed it — casinos! They typically offer overnight guest rooms, access to an in-house casino, and often include a 5 Stars Resort variety of restaurants, bars, activities, and shopping options for guests.
Stylish and trendy, pop-up hotels are temporary lodging 5 Stars Resortoptions that “pop up” for a short period of time. Pop-up hotels are appealing to travelers seeking new experiences, or 5 Stars Resort those who want to enjoy “untouched” locations.5 Stars Resort
To 5 Stars Resort ensure hotel guests receive high quality room service from all employees, a room service worker must sometimes cross-train other hotel workers for room service duty. This entails allowing the trainee to follow the room service attendant while he/she delivers food trays to hotel guests, takes departmental phone calls, 5 Stars Resort, informs the cleaning staff about food spills in the hotel rooms, as well as observing the proper way to maintain credit card and cash transactions 5 Stars Resort.
If you work in a kitchen 5 Stars Resort as a helper, there are a lot duties and tasks you will be required to perform. The 5 Stars Resort working conditions may not be very favorable because the temperatures can be hot and 5 Stars Resort you may have to lift heavy equipment at times. Kitchen helpers must make 5 Stars Resort sure the kitchen area is well kept and maintained. They also have to work in conjunction with the food service staff. Kitchen helpers 5 Stars Resort may be called upon to keep the 5 Stars Resort floor area clean by mopping and sweeping when the need arises. When you work in a kitchen, the floor area gets dirty fast and needs to stay clean because it can become a safety hazard. Someone can easily slip and fall. A kitchen helper may be required to 5 Stars Resort tend to the floor area periodically during his shift and when the work day has ended. All areas of the kitchen need to be kept clean and sanitized. A kitchen helper will wash the refrigerators, tables, utensils, cabinets and other items used in the kitchen for food preparation. 5 Stars ResortA kitchen helper may be required to wash dishes and silverware while assisting the kitchen staff. 5 Stars Resort They may also be required to wash pots, pans and other equipment. Kitchen helpers will be required to take the trash out to the Dumpster on a regular basis throughout the day. Garbage bags need to be replaced after the garbage has been taken out. After the day has ended, the kitchen helper may be called upon to wash the garbage cans, in and out, which ensures they are properly cleaned and odor-free. Kitchen helpers will help the cooks prepare meals. 5 Stars Resort A kitchen helper will make sure all food is thoroughly washed prior to preparation. Other duties include cutting up potatoes, vegetables and fruits for the cooks. Some kitchen helpers are required to prepare meat for cooking by cutting off unnecessary fat and other useless portions.
A hotel’s 5 Stars Resort housekeeping department provides a clean, comfortable and restful stay for all guests. Although housekeepers are invisible to most guests, it’s the housekeeping department to ensure the hotel maintains high standards in cleanliness and puts forth a positive public image.5 Stars Resort The roles of housekeeping can vary from hotel to hotel, but most have the same housekeeping duties in common.
Roles of Housekeeping
One of the most important roles of housekeeping is to clean or freshen guest rooms while guests are out or while a room is between guests 5 Stars Resort . Each morning, the housekeeping department stocks up hospitality carts with towels, fresh linens, cleaning supplies and toiletries, and housekeepers set out to their assigned floors 5 Stars Resort .
Housekeepers knock on the door of each occupied guest room and enter only when the guests are out. Once inside,5 Stars Resort they make beds and supply fresh towels. Housekeepers also replace any used toiletries, wipe surfaces clean, and vacuum or mop floors to ensure guests return to a clean room. The 5 Stars Resort empties trash cans and removes any rubbish from the room.
When hotel 5 Stars Resort and won’t be returning to the room, the housekeeping department provides a more thorough cleaning of the room and changes out all towels and linens, so each new guest arrives at a pristine guest room or suite 5 Stars Resort.
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Housekeeping duties extend beyond that of the guest rooms. Housekeepers are also tasked with cleaning the lobby, hallways, public restrooms and any other public rooms. The housekeeping department handles laundry services, employee staff rooms, and may even help to maintain outside public spaces. When hotels host banquets or conferences, housekeeping may handle cleanup at those events 5 Stars Resort .
Housekeepers should be in good physical condition 5 Stars Resort as they need to lift mattresses to make beds or lift furniture for cleaning or renovation purposes. There’s little sitting down on the job, and most housekeepers are on their feet all day 5 Stars Resort.
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5 Stars Resorts aren’t required to have a college or high school degree, but some education is required. Housekeepers should know how to read, follow basic instructions and do simple math. Although being fluent in more than one language is optional, hotels look favorably upon housekeepers who speak additional languages, as they can be helpful in assisting guests who don’t speak English 5 Stars Resort .
There are plenty 5 Stars Resort of opportunities for advancement for hotel housekeepers. Many housekeepers move on to become supervisors or managers. 5 Stars Resort Ambitious housekeepers can start their own cleaning services.
To become a housekeeper in a hotel 5 Stars Resort , apply directly at the hotel. Many hotels advertise when they need staff 5 Stars Resort , but others also consider applicants who inquire about a job even though it’s not during a hiring period 5 Stars Resort .
Hotels want to hire housekeepers who are pleasant and honest. 5 Stars Resort They may perform a background check to ensure aspiring housekeepers don’t have a questionable record. After an interview, if all goes well, the hotel welcomes a new housekeeper to the team 5 Stars Resort .
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5 Stars Resort train housekeepers in specific cleaning methods. Most require beds to made to a particular standard or bathrooms to be cleaned using specified cleaning products. Housekeepers that work in the laundry are required to iron and fold linen to precise specifications as well 5 Stars Resort .
Cleaning Tools
Housekeepers 5 Stars Resort are required to use certain tools while cleaning a guest room. Tools range from vacuum cleaners to dust rags and mops. Housekeepers must make sure they stock their cleaning carts with enough supplies so they do not waste time retrieving items from the housekeeping department 5 Stars Resort.
Organization
Room setting 5 Stars Resort is essential when preparing a room for hotel guests. The hotel guest must feel comfortable on entering a room, 5 Stars Resort and many hotels add special touches, such as luxury bath products, room design or bedding, that set them apart from other hotels. Housekeepers must arrange these special touches to specifications required by the hotel. Other duties may include folding and hanging towels in an appealing design, arranging a wet bar or turning down the bed and adding chocolate 5 Stars Resort .
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Housekeeping is a physically demanding job that can result in job injuries 5 Stars Resort. Housekeepers are at risk of back strain and increased leg and feet injuries. Many hotel chains require housekeepers to wear back braces, lowering the chance of back strain from lifting or bending. Proper shoes are crucial, and circulation hose help to relieve stress to the legs 5 Stars Resort .
Laundry Skills
5 Stars Resort launder and iron hundreds of sheets, towel and wash cloths daily. Many also launder personal items for guests and cannot ruin guest clothing. Duties include washing, folding, ironing and dry cleaning 5 Stars Resort.
Communication Skills
5 Stars Resort encounter hotel guest on a regular basis. They are required to be able to communicate well and anticipate guest needs. They must assist with requests for additional items such as extra towels or personal items. Housekeepers have to ensure a guest room is clean and comfortable. Moreover, housekeepers are required to resolve any complaints that a guest may have with a room that does not meet the guest standards5 Stars Resort .
Dusting
The attendant dusts all areas of the hotel room. This includes dressers, counters, desks and TVs. This requires that any books or magazines on tables be moved for dusting.
Bedding
All bedding is changed daily. 5 Stars Resort This includes sheets, pillowcases, covers and blankets. Some hotels require housekeeping room attendants to replace sheets and top sheets using military corners. This means that the sides and foot portion of the sheets are tucked neatly and tightly under the edges of the mattress 5 Stars Resort .
Scrubbing and mopping
Housekeeping 5 Stars Resort room attendants clean all countertops in the bathroom and vanity areas with disinfectant. This also includes scrubbing the toilets and the showers inside and out with disinfectants. They must also mop the bathroom and any other tiled areas of the hotel room 5 Stars Resort .
They remove 5 Stars Resort used washcloths and towels. Clean ones should be neatly stacked on the shelving 5 Stars Resort.
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Housekeeping attendants 5 Stars Resort vacuum the entire carpeted area of the hotel room. In some hotels, they are required to move furniture to vacuum underneath. They also vacuum the upholstered furniture, such as couches and chairs 5 Stars Resort.
Customer Service
Housekeeping room 5 Stars Resort attendants must fulfill any request made by the guest. This may involve laundry requests 5 Stars Resort, room service orders to be filled and even special favors such as ordering from the hotel gift shop. This ensures a better level of customer service for the guest5 Stars Resort .
Opening Doors
The duties 5 Stars Resort of a doorman usually include opening doors as guests or residents arrive or depart the hotel or apartment. The doorman 5 Stars Resort may also have gates to open or intercoms to answer as guests arrive. The doorman must also be friendly and smile as he greets people because this enhances a guest's or resident's overall experience 5 Stars Resort .
Carrying Bags
The 5 Stars Resort doorman is often required to walk out to a taxicab or limousine and offer to carry the arriving passenger's bags inside the hotel or residence. At luxury hotels, the doorman may wait for the guest to check in, then transport his luggage on a portable dolly cart to his room 5 Stars Resort . Once there, the doorman will usually remove the luggage from the dolly and ask the guest if he needs anything else 5 Stars Resort .
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The 5 Stars Resort duties of a doorman often entail receiving packages from overnight carriers. The doorman may then hold the package at the front desk, or deliver it to a person's room himself. Sometimes, guests may also need packages mailed and, in turn, 5 Stars Resort pay a doorman to obtain the necessary items in which to send the package. 5 Stars ResortThe doorman may then call an overnight 5 Stars Resort carrier and arrange for the carrier to pick up the package.
Handling Problems and Errands
A doorman may perform 5 Stars Resort duties that are not typically in his job description. At times, he may need to assist a guest or resident, who has an injury or medical problem, if no one else is around. The doorman will then notify the manager and stay with the guest until the doctor or life squad arrives. The doorman also may find himself answering a guest's questions or running an errand for the guest like picking up a prescription at the drugstore 5 Stars Resort.
Delivering Food
A doorman who 5 Stars Resort works in a hotel that has a restaurant, may be required to deliver breakfast, lunch and dinner to guests during peak dining hours. Typically, 5 Stars Resortluxury hotels employ multiple people as doormen so at least one is available to handle meal deliveries. The doorman may also pick up trays after guests are finished eating, especially late at night if there is no one available in housekeeping 5 Stars Resort.
Crowd Control
The 5 Stars Resort doorman at nightclubs is usually required to maintain the crowd level under a certain room capacity. The 5 Stars Resort doorman may use hand counters to keep track of people entering and leaving a building. Moreover, the nightclub doorman is usually responsible for controlling unruly patrons or breaking up fights, along with bouncers, unless the doorman is also the bouncer. 5 Stars Resort A doorman often rounds up guests at closing time and escorts them out before locking the door 5 Stars Resort.
Stripping Rooms
Many hotels 5 Stars Resort require you to strip all rooms before you begin to clean them. 5 Stars Resort Others will have you strip the room and complete all tasks in that room at one time. Stripping the room consists of removing all dirty linens, including sheets, pillowcases, bath towels, bath mat, hand towels and wash cloths 5 Stars Resort.
Check for Needed Items
When you are required to remove all linens from all of your assigned rooms before cleaning 5 Stars Resort , you will find that you can save time by checking the refrigerator, microwave, coffee pot, safe, closets and garbage cans during the stripping process. 5 Stars Resort This way you will already be aware of anything extra the room may need such as 5 Stars Resort food left in the microwave or the need to replace condiments. 5 Stars Resort If you are required to strip a room and then clean it, 5 Stars Resortyou could check these items in the same way but may find that you will save time by doing them as you go.
Ready to Clean
Now that the room is stripped, you are ready to begin cleaning. First you will want to get all linens and cleaning supplies from your cart and bring them into the room with you. Having everything in the room with you saves time walking in and out of the room to obtain new items. Start by thoroughly spraying the toilet, sink and bathtub or shower with bathroom cleaner for cleaning later 5 Stars Resort.
Beds
Once 5 Stars Resortyour bathroom is sprayed down with cleaner, it is time to make the bed or beds. If the room has two beds, a crib or a rollaway bed, make all of them before moving on.
Dusting
After the beds are made, do a run-through of the room, collecting any soda cans, food wrappers and other stray items that should be thrown out 5 Stars Resort. Dispose of them in the room garbage can and move the garbage can toward the door 5 Stars Resort. Spray down the surfaces to be dusted and proceed to dust them 5 Stars Resort. As you dust the clothing dressers and nightstands, open the drawers to be sure there were no items left behind by the departing guests. 5 Stars ResortAlso as you are dusting the furniture in the room, check that the clock is plugged in, working and set to the correct time. Make sure that the phone is plugged in to the phone jack and there is not voicemail left on it that was intended for the previous guest. This is also a good time in your process to make sure that the mirrors in the room are dust-free and streak-free 5 Stars Resort.
Replacing Items
Now that the room is dusted, replace any items that may have been used during the guests' stay. Check for items that your hotel offers, such as shampoo, soap, conditioner, coffee, condiments, coffee cups, coffee packs, laundry bags, water cups and ice buckets. Replace any of the items that are used or missing. Again, make use of the in-room garbage cans for used items, such as shampoo.
Refrigerator and Microwave
If 5 Stars Resort the room is equipped with a refrigerator or microwave, clean both next5 Stars Resort. While cleaning these items, be sure they are plugged in and working properly5 Stars Resort.
Bathroom
Now that 5 Stars Resortthe rest of the room is clean and organized, it is time to clean the bathroom. If the tub and shower appear to be heavily soiled, you may want to give them another spray-down before beginning to clean. Starting with the bathing area of the bathroom, be sure to scrub and wipe down all walls, fixtures, knobs and the tub area thoroughly5 Stars Resort. The entire tub/shower should be clean, 5 Stars Resortdry and hair free when you are done with the cleaning process. Next, use your spray, 5 Stars Resortcleaning rag and toilet brush and scrub the toilet thoroughly. Again, be sure not to leave the toilet wet or with hair on or around 5 Stars Resortit. Repeat the process around the sink and countertop 5 Stars Resort.
Floors
Most hotels have tile bathroom floors 5 Stars Resort. If your hotel offers mopping solution, use it to mop the floor from back to front so you do not leave footprints. 5 Stars ResortIf your hotel offers spray for you to mop the floor, spray the floor generously and mop the entire floor, again front to back. Get around the edges at the base of the toilet and behind it. Double check for hair or scuffs that may be on the floor 5 Stars Resort. Vacuum the carpeted portion of the room at this time. Be sure to get around the edges of the bed and other furniture5 Stars Resort.
Final Tasks
Take the garbage bags and supply the garbage cans with fresh bags. Replace the cans in the proper locations in the room. Remove your supplies from the room5 Stars Resort. If your hotel offers an air freshener, use it as directed at this time. While freshening the room, give each area another look to be sure there is nothing left untouched5 Stars Resort.
Following 5 Stars Resortthis strategy will allow you to save time by always working while moving from one end of the room to the other end, completing all of the tasks you can along the way5 Stars Resort.
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